Welsh Brew Tea is committed to protecting and respecting your privacy. We provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

YOUR PRIVACY AND DATA

The law is changing due to the The General Data Protection Regulation (GDPR). Our customers’ personal data has always been kept safe, never shared with any third party & we have always respected our customers’ privacy.

HOW WE USE YOUR DATA

If you have contacted Welsh Brew Tea via this website, this information is sent directly to the relevant email address & is not stored on a database or an online server / cloud system. We use return email addresses only to answer the email we receive.

We only receive the name, email address & phone number (optional) supplied by you. We do not request or store any financial information.

We never use or share the personally identifiable information provided online in ways unrelated to the ones described on this page without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

If you have any questions about our privacy policy or terms & conditions, please contact us

HOW DO I CHECK MY DATA?

If you have purchased products on this website & chose to Create an Account – we will keep your name, delivery address, email address & phone number on record for your own convenience when re-ordering.

We do not store your credit card details or financial details – payments are handled by PayPal and are not processed on our own website.

If you have an account & you want to see what information we store about you, log in here – if you would like us to delete your personal information, please enter your details below & we will process your request as soon as possible:

REMOVE MY ACCOUNT:

Please note that this will remove all personal information, shopping history & delivery addresses

 


 

Cookies

This web site uses cookies in a number of ways which are as follows:

Aggregated Site Usage Statistics

Cookies may be placed on your computer, phone or other Internet device to provide us with aggregated data of the usage of this site and the mediums which are driving traffic to the site. The data gathered by these is aggregated and therefore your individual usage of this site cannot be attributed to you.

Essential Site Features

Cookies may be placed upon your computer, phone or other Internet device in order to provide essential site features such as allowing you to compare different products and complete enquiry forms quickly.

Complementary Site Features

The site may also use cookies for certain complementary purposes such as showing you the product that you last looked at on the homepage. All these functions are designed to improve your experience of using the site. If you don’t want this site to place cookies on your device you can disable these using your Internet Browser settings.

Your right to complain

Welsh Brew Tea endeavours to treat all its clients appropriately, compassionately and fairly. If, however, you have an issue with any matter in relation to your treatment you are entitled to lodge a complaint, either verba Staff of Welsh Brew Tea will respond promptly to written complaints and will also expect clients to keep to an agreed timetable for pursuing a complaint. We would expect all complaints to be resolved within 28 days.

Should you require any further information please contact us.

 


 

Email Newsletters

We send out occasional email newsletters ONLY to people who have subscribed. If you would like to receive the Welsh Brew Tea email newsletter, sign up here.

We always include an unsubscribe link in all of our email newsletters, however, if you would like to remove your email address from our newsletter list, please enter your email below.